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EduKinetics

learn to move, move to learn


Dear parents,

Thank you for being a part of the Edukinetics family. As we move through the year, we are committed to continuously improving our service and providing the best experience for you and your child. We would appreciate your feedback through this brief survey, which will help us understand what we're doing well and identify areas for growth. Your honest input is invaluable and will guide us in making Edukinetics even better. The survey should only take a few minutes to complete. Thank you for your time and support!

Edukinetics Team

BEFORE WE BEGIN

Before we continue with this survey there is one thing we need to make known. Upon pressing the Submit button at the end of this survey, some devices have gotten an error message. If this occurs with your device then kindly contact us on support@edukinetics.com.

So far, our technical support team have been able to identify that VPN software and not clicking an option on the Cookie Consent pop-up results in the error appearing.

Your privacy is important to us, and we want to communicate with our clients and deal with their personal information in a way which has their consent, and which is in line with South African privacy law including the Protection of Personal Information Act (POPIA). Our Privacy Notice contains further details about how we deal with your personal information.

Are you ready to begin our survey? (14 questions) *

SURVEY QUESTIONS

1. How satisfied are you with Edukinetics overall? *
2. Are you happy with the updates of lessons you receive on Whatsapp? *
3. How would you rate the communication from our team? (Do you feel you are “in the loop”) *
4. Are you satisfied with the quality of photos received from sessions? *
5. Are the progress reports easy to read and understand? *
6. Do our assessment newsletters adequately explain our evaluation period? *
7. If your child has already had their birthday whilst enrolled with us this year, have they received their digital birthday card? *
8. How likely are you to recommend Edukinetics to other parents? *
9. Is our online enrolment process easy to navigate and use? *
10. Please indicate if you agree or disagree with the statement: "Edukinetics stands out from other extramurals." *
11. Would you like more educational insight about what happens during the lessons? *
12. Do you feel your child’s development has benefited from Edukinetics? *
13. Next year, we are considering giving children gripsocks as a registration gift. How do you feel about this idea. *

By completing this survey, participants will receive one entry into our prize draw. For a bonus entry, leave us a review on any of the platforms below (you may choose one):

  • Trustpilot: https://www.trustpilot.com/review/edukinetics.com
  • Facebook: https://www.facebook.com/EduKineticsPractice/
  • Google: https://share.google/rTHJ1hCwFrMk4vLqV

Please ensure you use the same name or email on your review as on your survey so we can match your entries.

Only one survey entry per household will be counted. Winners will be selected at random and notified directly. By entering, you agree that your feedback may be used anonymously for service improvement purposes. All personal data will be kept confidential and will not be shared with third parties.

YOUR DETAILS

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